Privacy Policy

This privacy policy describes how Bio-Chem Nova® collects, uses, and shares personal information of users of our website, [insert website address here]. Please read this privacy policy carefully.

Information We Collect

We collect the following types of information:

  • Information you provide directly to us: We collect information you provide to us when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, shipping address, billing address, and payment information.
  • Information we collect automatically: We automatically collect certain information about your use of our website, such as your IP address, browser type, operating system, referring website, pages you viewed, and the dates/times when you accessed the website. We may use cookies, web beacons, and other tracking technologies to collect this information.

How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To provide customer service and support.
  • To personalize your experience on our website.
  • To send you newsletters, marketing communications, and other information that may be of interest to you.
  • To improve our website and services.
  • To prevent fraud and protect the security of our website.
  • To comply with applicable laws and regulations.

How We Share Your Information

We may share your information with the following third parties:

  • Service providers: We share information with service providers who help us operate our website, process payments, fulfill orders, send emails, and provide other services.
  • Business partners: We may share information with business partners who offer products or services that may be of interest to you.
  • Legal authorities: We may disclose information to legal authorities if required by law or legal process.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information.
  • Storing your information on secure servers.
  • Limiting access to your information to authorized personnel.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have the following rights with respect to your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to have your personal information corrected if it is inaccurate or incomplete.
  • Deletion: You have the right to have your personal information deleted in certain circumstances.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
  • Data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.

To exercise these rights, please contact us at [insert contact email address here].

Cookies

We use cookies to collect information about your use of our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website.

We use cookies for the following purposes:

  • To personalize your experience on our website.
  • To track your activity on our website.
  • To improve our website and services.

You can control cookies through your browser settings. However, if you disable cookies, you may not be able to use all of the features of our website.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website. Your continued use of our website after we post any changes constitutes your acceptance of the new privacy policy.

Contact Us

If you have any questions about this privacy policy, please contact us at [insert contact email address here].